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R. super reliable and wonderful product overall
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Patrick Carrisales Had a mishap of the ear bud falling off my ear and it shattered into 10 pieces and come to find out the warranty doesn’t cover! So a $1800 set turned into 2300 because they needed to be replaced!
I am sorry to hear about the damage to your InEarz. Physical damage is not covered by the warranty by any manufacturer, but we do offer one of the lowest repair options in the industry. As provided to you via email, we could have resolved this for you for under $200, and are still happy to do so.