Out of warranty repair | InEarz Audio

Out of warranty repair Inearz monitors

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Have your in-ear monitors seen better days? Well we can clean, test, and repair them back to their former glory.  We now offer a flat rate fee to help make repairing your old InEarz simple and faster.  The flat rate cost does not cover Reshelling Service or apply to in-ear monitors that are considered a "total loss" due to excessive damage.  If deemed a total loss they are considered not repairable.

If you are requesting a repair for a sound issue, please send BOTH left and right sides to ensure a balanced sound after the repair is complete.

-Some restrictions can apply and InEarz Audio has the right to refuse service. If we cannot repair them we will notify you.
-*We only accept InEarz Audio branded in-ear monitors, DO NOT send third party products to us.

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Customer Reviews

Based on 8 reviews
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sean hemstedt
OK warranty service….but on an 18 month old Set if IEMs?

Let me preface my review by saying that I have been a IEM user for 25 years and I’ve had all of the major brands (UE, InEarz, Shure, Westone, 64Audio, Gotilla Ears, etc…so I speak from a place of experience.

The service was simply “ok”. No email confirmation of receipt of my IEMs when I sent them in, no email or call for an update on timeline for repair. That’s mediocre, in my opinion. Especially since I paid for the repair.

In addition, the IEMs were 18 months old with a grand total of maybe 30 uses and I had a failure. Seems like poor quality for something that runs $1500. I’ve had failures before…but never that quickly. Ultimately, I purchased another set of moulded IEMs within the past week, but I went with Ultimate Ears due to the not-so-great build quality and service of InEarz.

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vic syracuse

Very responsive. Just took a while.

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Justin Gardner

Fast turnaround

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John Newman

Out of warranty repair Inearz monitors

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Greg
Great service

Broke my IEMs at a show, filled out and paid for a repair order.. they had them back to me within 2 weeks and refunded my money for the work order
5 star service .

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